Apple's Support Community forums go read-only ahead of November 20 closure
Apple's user forums stopped taking posts on November 10 and close for good on November 20, so save key threads now.
Apple · Macfolio · 11 November 2026
Apple is shutting down its user-to-user help forums. A notice now shown on the Apple Support Community says the site will permanently close on November 20, 2026, and that starting November 10 it no longer accepts new posts and is available in a read-only state. Apple points people to its official Apple Support site instead.
What changes, and when
The forums, which date back to the 1998 Apple Tech Exchange according to MacRumors, stopped taking new questions and replies on the evening of November 10, Pacific time. Existing threads can still be read for now. According to MacRumors, Apple said the decision followed a careful evaluation of strategy and customer needs.
Key dates and details:
- Read-only since November 10, 2026
- Permanent closure on November 20, 2026
- Apple's suggested alternative is the Apple Support site, plus direct contact with Apple Support
- Apple has not announced an archive or export option
Who is affected and what to do
If you rely on old threads for obscure fixes, such as printer drivers, Mail rules, Time Machine quirks or device management edge cases, you have about ten days. Save the pages you depend on now, using Safari's File, Export as PDF, or a reading list your team can access. If you are a long-time contributor, copy any user tips you wrote, since Apple has not said they will survive.
For new problems, the practical paths are Apple's support articles, Apple Support by chat or phone, AppleCare for Enterprise if your organization has it, and the Apple Developer Forums for developer questions, which this notice does not mention.
This does not mean Apple is ending customer support. Apple's own notice points users to the Apple Support site, and support articles and contacting Apple Support remain available.
Our take: this is a real loss for Mac admins and power users. The forums were often the only place where a weird, unofficial problem had a documented answer, written by someone who had hit it first. Official articles rarely cover those cases. Treat November 20 as a hard deadline and archive what your workflows depend on.
Caveats: Apple's notice is brief, it does not say whether existing content will stay searchable after November 20, and 9to5Mac reported that an earlier version of the notice used the name "AppleCare Support Community." We will update if Apple clarifies.